If An Emergency Occurs

Call 9-1-1 if you encounter a life-threatening emergency at a Metro Station or on a train or bus.   Be prepared to give the dispatcher the exact nature of the emergency, the location of the incident and if applicable the train or bus number and the direction you are traveling.

Your security is Metro’s top priority. We take every precaution to keep your trip safe. But the real eyes and ears of the system are YOU. Here’s how you can help:

Be aware - If someone riding near you forgets a personal item, remind them to take it along.

Be informed - Know the location of emergency phones and memorize the Metro Sheriff’s Hotline: 888-950-SAFE (7233).

Be alert - Report any suspicious behavior, persons in unauthorized areas or unattended packages to Metro or Sheriff’s personnel immediately.