Customer Code of Conduct

Los Angeles County Metropolitan Transportation Authority (“Metro”) provides important  services to the traveling public in Los Angeles.  Safety is the guiding principle by which Metro  operates.  A successful partnership between Metro and the public is dependant upon Metro  employees and the traveling public behaving in a mutually respectful and courteous manner.

The attached document is the Metro Customer Code of Conduct Ordinance.  Compliance with this Ordinance is a condition of use, by any individual, of a Metro vehicle, facility or property.

Customer Code of Conduct.